Services

Our Complete Service Offering

Five core service lines designed for leaders, teams, and organizations ready to transform — each with a clear problem, method, results, and investment.

1-on-1 Coaching for Senior Leaders

A deep, structured coaching engagement for CEOs, directors, founders, and senior executives navigating complexity, transition, growth, or crisis. Built on the PULSE methodology and Stoic philosophy.

The Problem We Solve

Leaders who feel isolated in their role, caught between operational demands and the need for strategic thinking — who carry the weight of decisions without a trusted thinking partner at their level.

Our Method

6 to 12-month engagement with bi-weekly 90-minute sessions, monthly reviews, and continuous between-session support via messaging. Combines the PULSE 8-dimension framework with Stoic philosophy and NLP tools.

Book a Discovery Call → Discover PULSE
Outcomes & Results
  • Clarity on leadership identity, vision, and values
  • Improved decision-making speed and confidence under pressure
  • Reduced burnout, improved energy and sustainable performance
  • Stronger executive presence and communication impact
  • Better delegation, team trust, and organizational alignment
  • Strategic thinking capability developed and embedded
Investment
$2,500/month
Minimum 6-month engagement recommended
  • 2 sessions/month (90 min each)
  • Between-session messaging support
  • Monthly progress review
  • PULSE assessment & workbooks
  • English or French — your choice
Start with a Free Call →

Transforming Teams into High Performers

Facilitated group coaching and team transformation programs for leadership teams, boards, and organizational units — moving from dysfunction to aligned, high-performance collaboration.

The Problem We Solve

Teams where conflict, miscommunication, lack of trust, or misaligned goals are preventing the organization from executing its strategy effectively. Often the bottleneck is relational, not technical.

Our Method

Half-day and full-day facilitated workshops, retreat formats, and multi-session programs. Uses PULSE team dynamics assessment, group coaching tools, and conflict transformation frameworks.

Book a Team Session →
Outcomes
  • Restored trust and psychological safety within the team
  • Clear shared vision, goals, and operating agreements
  • Improved communication patterns and conflict resolution skills
  • Higher engagement, accountability, and ownership
  • Measurable improvement in team performance metrics
Investment
From $5,000/day
Half-day rates and multi-session packages available
  • Pre-workshop team assessment
  • Full facilitation (up to 20 participants)
  • Custom workbooks & materials
  • Post-session action plan
  • 30-day follow-up call
Request a Proposal →

Leadership Development for Organizations

Custom leadership development programs and training curricula designed for HR departments, learning & development functions, and large teams — with assessment, certification, and measurable ROI.

The Problem We Solve

Organizations that invest in training but see no lasting behavioral change — because programs are not integrated into the daily leadership culture and are disconnected from real business challenges.

Our Method

Multi-module programs designed around the PULSE framework, combining classroom training, coaching circles, peer learning, and real-world application. Includes pre/post assessment and certification tracks.

Request Custom Proposal →
Program Features
  • Fully customized curriculum aligned to company strategy
  • Modular design — 3 to 12-month programs
  • Blended learning: in-person + virtual + async
  • Individual and team assessments included
  • PULSE certification pathway available
  • English and French delivery
Investment
Custom Proposal
Based on team size, program length, and delivery format
  • Needs assessment & discovery workshop
  • Custom curriculum design
  • Facilitation & materials
  • Progress tracking & reporting
  • Executive sponsor briefings
Schedule a Consultation →

AI Automation for Service Businesses

End-to-end design, build, and deployment of AI agent systems — phone receptionists, appointment booking, CRM automation, and multi-channel communication — for healthcare, restaurants, coaching, and professional services.

The Problem We Solve

Service businesses losing revenue to missed calls, manual scheduling, high no-show rates, and staff overwhelmed by repetitive administrative tasks — while competitors begin automating and scaling faster.

Our Method

Audit → Design → Build → Deploy → Optimize. Using Retell AI, n8n, Twilio, Cal.com, Google Calendar, and CRM integrations. Bilingual English/French capabilities. Full documentation and training included.

See AI Agents in Detail → Get an AI Audit
Proven Results
  • 70% average reduction in no-show rates (healthcare)
  • 24/7 call handling without additional staff cost
  • Automated SMS & email appointment reminders
  • AI post-call summaries delivered to your inbox
  • Bilingual support — English & French
  • ROI typically achieved within 30-60 days
Investment
From $3,500
One-time setup + optional monthly maintenance
  • Business audit & AI strategy session
  • Custom AI agent design & build
  • Retell AI + Twilio + n8n setup
  • Testing, deployment & documentation
  • 30-day post-launch support
Get a Free AI Audit →

PULSE Certification & Coach Training

4-level PULSE certification programs and Life Project coach training — for aspiring coaches, experienced coaches, and leaders who want to develop coaching skills within their organizations.

The Problem We Solve

Coaches and leaders who lack a rigorous, integrated framework that addresses the whole person and the whole organization — not just professional performance, but all 8 dimensions of a flourishing life.

Our Method

Four progressive certification levels from Foundation to Master Facilitator, combining theory, supervised practice, peer learning, and case studies. Available in cohort format (group) or individual accelerated track.

Explore PULSE in Detail → Apply Now
Program Structure
  • Level 1 Foundation — PULSE framework, 8 dimensions, self-assessment
  • Level 2 Practitioner — Coaching tools, client sessions, supervision
  • Level 3 Senior — Group facilitation, organizational application
  • Level 4 Master Facilitator — Train-the-trainer, full PULSE deployment
Investment per Level
From $1,200/level
Full 4-level program bundle available at reduced rate
  • All course materials & workbooks
  • Live sessions with Bertin Tchinda
  • Supervised practice sessions
  • PULSE certification upon completion
  • Access to PULSE coach community
Apply for Certification →
PULSE · MODULE 1

Family Project Program

Transform your family life in 6 months with the PULSE method. Self-paced, no live sessions required. Immediate access after payment.

✅ 6 months of structured content
✅ 13 practical exercises
✅ 8-dimension PULSE assessment
✅ Lifetime access · PDF + DOCX
Discover the Family Project → Join Now — $297

One-time payment · 30-day guarantee · Immediate access

PULSE CERTIFICATIONS

Become a Certified PULSE Coach

4 progressive certification levels — from Foundation to Master Facilitator. Individual or cohort format, French or English.

Foundation
$297
Practitioner
$497
Senior
$797
Master
$1,497
Explore PULSE Certifications →

Related Pages

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